Shipping Charges
Shipping charges are applied to all products ordered except where noted in a product's description. Some items can't be shipped to certain states (these are listed in the product descriptions.)
Shipping is to continental-US only, please contact us for Alaska, Hawaii, U.S. islands, or international shipping, as we may be able to accommodate you depending on what you would like to order.
Shipping charges are based on product weight, including shipping packaging. The costs are determined by averaging current shipping prices for various weights shipped within the continental US.
Free Shipping??
Sorry, we are unable to provide free shipping at this time. We would need to raise our product prices quite a bit to make that happen. Otherwise our profits would be decreased to a point that we would not be able to stay in business. As our company grows and our product costs decrease, and our ability to negotiate the really low shipping prices increase, we may be able to offer that sometime in the future. (So help us grow by telling everyone about McNess Products!)
If you consider what goes into shipping charges - labor, overhead costs & gas prices - the costs of shipping are very reasonable for having something delivered to your door from hundreds of miles away!
If the shipping charges are keeping you from placing an order, please check our list of resellers to see if there is one near you, OR call our office at 608-424-0405.
Returns
You may return most new, unopened items within 30 days of delivery for a full refund of the product price paid. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Call 608-424-0405 or Contact Us via the online form.